Our policies are listed below. Please contact us (*Insert *Contact Us link*) if you have additional questions.
Hours:
Our hours are Monday – Friday from 9:00 am to 5:00 pm, for scheduled sessions only. Sometimes we are open in the evenings for scheduled classes. Please check our calendar (*Insert LINK to Calendar*) for more information and class schedules. We are open on Saturdays for special events, and we are closed on Sundays.
We can also meet with people after 5:00 pm for scheduled sessions, if needed. These hours may vary.
Scheduling Sessions:
Please complete this form (*Insert Link to *Schedule a Session*) to schedule a session. Once we receive your completed form, we will reach out to you to confirm your scheduled session.
Cancellation Policy:
We ask that you provide a 24-hour cancellation notice to avoid being charged the full fee for your session. We do understand that things happen unexpectedly and that emergencies do arise. If we are closed for reasons related to weather or natural disasters (snow or hurricanes, etc.), or medical reasons (illness or injury of staff and/or volunteers, or COVID-19, etc.), and you are not able to attend your scheduled class or session, you will not be charged. Please call as soon as you can to reschedule your session.
When to Arrive:
Please arrive 15 minutes prior to your scheduled session time to complete any paperwork (if you have not already completed it). Latecomers will incur the full fee for shortened visits. For your convenience, you may download and complete the forms (*Insert Forms* LINK*) prior to your appointment.
Payment:
We gladly accept cash, checks, Money Orders, PayPal, and Credit Cards (Visa and MasterCard). All classes and workshops are to be paid in full two (2) weeks prior to the first day of the course. All sessions are to be paid in full upon completion of that session (or before, if possible). Payments may be made online. Please contact us for information about how to pay online (*Insert LINK about Online Payments*).
Insurance:
We do not currently accept any type of insurance.
Privacy Policy:
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
